From the first moment of walking through the doors I knew Kylie and everyone at reflection funeralcare were the ones to put our trust in. Everyone was very welcoming, friendly and all have a beautiful calming presence. Reflection funeralcare helped and supported throughout the whole process, they were there every step of the way from the first step of mum passing to the final part of her journey in collecting her ashes. Any help and support we needed they were there any time of day. They understood what we wanted for my mum and kept me informed at every stage. I cannot thank them enough for the support they provided at a particularly difficult time, they went above and beyond and really helped make a very hard time that bit easier with how lovingly, caring and respectful they were. If you want a professional, passionate and caring service then I would recommend reflection funeralcare
Absolutely 100% recommendations for these truely lovely people. Can’t Thankyou you enough for the upmost support and care every step of the way. I will be forever greatful for how well you looked after my granny and us too Fern Laneen Crane William Crane and team Thankyou so much
I would like to express my family's huge thanks to all at Reflection Funeralcare and, in particular, to Fern who was never too busy to talk, answer questions at any time. I knew we had chosen the right team when Fern told me on the phone in the early hours of Tuesday morning, that she would care for mum as if she was her own. Our mum could not have been in better hands and it was so comforting to receive regular updates with how the service could progress and the immense attention to detail. Our first contact with Fern was when mum was gravely ill and we knew as a family it needed to be someone special to care for mum from her last breath to the time we had to say our final goodbyes - and we were blessed with having Reflection Funeralcare to do all of those things. At the very lowest times of our lives, they were there to lend a guiding hand and help us with all aspects from mum leaving her home, that she shared with dad, to the smooth running of mum's Celebration of Life at Countersthorpe Crematorium. To Fern and all the team at Reflection Funeralcare, be very proud of yourselves. *****