A very professional, compassionate and caring company. The whole team are so attentive to their clients needs at such a difficult time

Staff are so welcoming and the atmosphere is so calming and relaxing. I appreciated their compassionate and professional approach during the difficult time. Thank you so much!

From the first moment of walking through the doors I knew Kylie and everyone at reflection funeralcare were the ones to put our trust in. Everyone was very welcoming, friendly and all have a beautiful calming presence. Reflection funeralcare helped and supported throughout the whole process, they were there every step of the way from the first step of mum passing to the final part of her journey in collecting her ashes. Any help and support we needed they were there any time of day. They understood what we wanted for my mum and kept me informed at every stage. I cannot thank them enough for the support they provided at a particularly difficult time, they went above and beyond and really helped make a very hard time that bit easier with how lovingly, caring and respectful they were. If you want a professional, passionate and caring service then I would recommend reflection funeralcare

Fern and the team are very good, 10/10, funeral at gilrose for cremation September 2024, from kay

Absolutely 100% recommendations for these truely lovely people. Can’t Thankyou you enough for the upmost support and care every step of the way. I will be forever greatful for how well you looked after my granny and us too Fern Laneen Crane William Crane and team Thankyou so much

I would like to express my family's huge thanks to all at Reflection Funeralcare and, in particular, to Fern who was never too busy to talk, answer questions at any time. I knew we had chosen the right team when Fern told me on the phone in the early hours of Tuesday morning, that she would care for mum as if she was her own. Our mum could not have been in better hands and it was so comforting to receive regular updates with how the service could progress and the immense attention to detail. Our first contact with Fern was when mum was gravely ill and we knew as a family it needed to be someone special to care for mum from her last breath to the time we had to say our final goodbyes - and we were blessed with having Reflection Funeralcare to do all of those things. At the very lowest times of our lives, they were there to lend a guiding hand and help us with all aspects from mum leaving her home, that she shared with dad, to the smooth running of mum's Celebration of Life at Countersthorpe Crematorium. To Fern and all the team at Reflection Funeralcare, be very proud of yourselves. *****

Thank you to an amazing, caring and exceptionally respectful team of wonderful people who do one of the hardest jobs dealing with grief on a daily basis. It really does take a special person to help guide you through the process and my special person was a very kind lady called Fern Crane. I personally want to thank you for keeping us informed at every stage and explaining delicate situations in a very caring way. You showed us strength when we were at our weakest and I know that my mam was resting peacefully with you as her guardian. My sincerest gratitude goes out to everyone involved xxx sent with kindest Regards & Respect xxx
Vivian Stuart and family xxx

we cannot put into words what a truly professional and caring team every one is at reflections.

we met with fern who talked us through the process nothing was too much trouble we were given time and compassion to chat and discuss arrangements,

fern was on hand day or night at one of the toughest time of our lives and it felt like that were with us every step of the way.

Thank you Reflections for a beautiful service for our Dad

Absolutely beautiful service .. highly highly recommended such lovely people wouldn’t wish a send off with anyone other .. I’ve been to lots of funerals over the years but this is the best service by far and will definitely recommend and use them in the future.. it’s not just about a send off it’s the time effort and care we all need and want in hard times .. well done to you all .. you did not disappoint thankyou for your compassion and care

Fern and the entire team at Reflection Funeralcare were truly fantastic. They supported us with such compassion and care during an incredibly difficult time. Their genuine kindness, regular communication, and transparency around costs made the whole process feel less overwhelming. Nothing came as a surprise, and we always felt informed and looked after. Choosing a local business was absolutely the right decision, they provided a personal, thoughtful service from start to finish. I wouldn't hesitate to recommend Reflection Funeralcare. Thank you to the whole team.

Reflections team organised a close family friends funeral. The Reflection team was outstanding from beginning to end. Nothing was to much for them and they just went above and beyond expectations. Darren and his team where also second to none with there professionalism on the day of the funeral. And as for Denise who conducted the service the way she worded his life and the compassion shown was just excellent.
Couldn't have asked for a better team to have conducted the whole funeral from the word go. Was kept upto date the whole process through.
Thank you for delivering martin a excellent farewell xx

I would like to take this opportunity to say thank you to reflections team, would like to say thank you to Darren for showing compassion and empathy and also Denise who conducted the service in a way we could never have thought possible. There services went above and beyond words, ensuring my dads funeral went smoothly and he was so well cared for throughout the whole process. A thankyou to fern who kept up to date regarding all minor details. They made a very difficult time easy. Would also like to say a special thank you to Kylie & Ryan for everything you have helped me through. I can’t thank you enough when you both said you would care for my dad you both went above and beyond from collecting my dad getting to say our last goodbyes to the day of the service I knew he was in fantastic hands I will never be able to Thankyou enough . Everything was perfect and you always had time for any questions we had big or small

My Dad didn’t want a funeral, he wanted a direct cremation and wasn’t fussed by any of the details. Where as we were. I spent ages looking at all the national companies and all the local independents, and it just felt cold and impersonal. Most direct cremations take place miles away from where you live and you often don’t know when it takes place, theres no option for your loved one to be dressed in their clothes or to visit them in the chapel of rest, and everything was an additional charge.

Not with Reflection funeralcare, not only did they offer the best price by a mile, there was no additional charges. Dad was able to be dressed in his clothes, and we could have visited if we wanted. We were offered lockets of hairs or finger prints, and little hearts to put in his coffin. Small gestures that mean the world. Fern, has been amazing throughout, and the additional touches we were offered really made the difference to us. We were able to fulfil Dads wish of direct cremation, without compromising our wishes for him. He was kept and cremated locally on a day we could choose. It felt personal and dignified. Fern took the time to ask us questions about dad, such as what music he liked so she could play it for him. She has remained in touch throughout and offered support where needed.

If anyone is considering a direct cremation, please know that it can still be a personal experience and the one advertised on tv is not the only option. Reflection Funeralcare Ltd made the process for us so much easier, and dad would have been chuffed with their service ( and price). Ive already told my Nan that’s where she is going!